I
am having difficulty creating or updating
a profile what is wrong?
You may send us your details by email by clicking
the relevant link below:
"I
want a share" or
"I
am offering a share".
Alternatively try the steps below.
Turn Cookies
On
Ensure that you have cookies enabled in your
browser. If you are using other software such
as Norton Internet Security or Zone Alarm
you will also need to check that the settings
are set to accept cookies.
Internet Explorer
Version 6.x
On the menu at the top of your browser Click
Tools then select Internet Options
Click the Privacy tab at the top of the screen
Move the slider to Medium and click OK
Version
5.x
On the menu at the top of your browser Click
Tools and select Internet Options
Click the Security tab at the top of the
screen
Click Custom Level and scroll down to the
Cookies section
Set "Allow per-session cookies"
to Enable and click OK
Version
4.x
On the menu at the top of your browser Click
View then select Internet Options
Click on the Security tab at the top of
the screen
Click Custom Level and scroll down to the
Cookies section
Select "Always accept cookies"
or "Prompt before accepting cookies"
and click OK
Netscape
Navigator
Version 6.x
Click Edit on the menu at the top of your
browser and select Preferences
Find "Privacy & Security"
in the menu on the left.
If there is a triangle pointing to the right
next to Privacy & Security, click it.
Select "Cookies" under "Privacy
& Security"
Select "Enable cookies for the originating
web site only" or "Enable all
cookies" and click "OK"
Version
4.x
Click Edit on the menu at the top of your
browser and select Preferences
Select "Advanced"
Select "Accept all cookies" or
"Accept only cookies that get sent
back to the originating server" and
click OK
Mozilla
Version 1.x
Click Edit on the menu at the top of your
browser and select Preferences
Find "Privacy & Security"
in the menu on the left. If there is a [+]
to the left of "Privacy & Security",
click it.
Select "Cookies" under Advanced.
Select "Enable cookies for the originating
web site only" or "Enable all
cookies" and click "OK"
After enabling cookies please try again.
If you still have trouble creating a profile
it may be due to software running on your
pc which is set to block cookies. You will
need to alter the settings accordingly.
I am unable to log in and get the message
"You are unauthorised to access this
page"
You may need to enable cookies
in your browser. See above.
If I forget my username or password
what should I do?
Click
Here
I had put a user on my hotlist but they
are no longer there. What happened to them?
The user you had put on your hotlist
has probably found the roommate or house
share that they were searching for and they
have deactivated their profile. When a user
deactivates their profile we remove them
from the hotlist and mailbox of other users.
This is to prevent users wasting time attempting
to contact a user who is no longer actively
seeking a roommate or share.
I
had a message in my mailbox but it is no
longer there. What happened to it?
As above.
When I click on my hotlist in the
profile manager I just get a summary of
the users I have hotlisted. How can I see
their profile in full?
To see the full profile of the user simply
click on their name.
I want to find a place to share but I have
created a profile for someone who is offering
a place to share. How can I change
it?
Deactivate your profile through
your profile manager. Then create a new
profile ensuring you choose the correct
option. You may need to choose a new username
when creating your new profile.
How long will my profile remain
active?
Your
profile will remain active until you choose
to deactivate it. In order for us to keep
our adverts as current as possible we request
that you deactivate your profile should
you no longer require a roommate or flatshare.
We reserve the right to deactivate
profiles at our discretion for reasons such
as, but not limited to, those profiles that
we deem to be inappropriate or which we
feel have expired.
Why should I subscribe and become
a Gold Member?
As
a Gold member you have a better chance of
finding the roommate or flatshare that you
are looking for.
Don't miss out by waiting for others to
contact you. Take control.
Sell
yourself, become a Gold Member - your
Perfect Housemate is out there !
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